This is where the friendly tone is temporarily suspended to make room for the nasty legal-type stuff. I don't enjoy legalese, but I enjoy surprises in the course of business far less. For a printable version you can also save, click here.
Information submitted through forms on www.tsnarrations.com, email correspondence, mail correspondence or phone correspondence will not be shared with third-party organizations without consent of the originating party.
I provide demos at www.tsnarrations.com/demos.php. I also send demos through email correspondence for distribution as necessary. The demos are to remain intact and not altered in any way without my consent.
After an invoice for any number of jobs has been issued, payment is accepted by way of two methods: Check by mail or credit card over the phone. An invoice will be sent when finished files are submitted or when services are provided.
Payment is billed on a net-30 basis unless other terms are accepted. This means the default payment deadline is no later than 30 days after an invoice is submitted. If payment of an invoice is not received by the due date, 50% of the unpaid invoice total will be billed on a new or revised invoice. In some situations, alternate terms may be arranged. At the discretion of TS Narrations, an advanced invoice may be issued for 50—100% of the project rate. In these cases, work will be postponed until payment is received.
Invoices are sent as itemized invoices. Submitted scripts are billed as received production. Multiple :30 scripts are not billed as a :60 or :90 spot.
Preferred phonetics for multiple-pronunciation words must be provided with the script. If you want "data" pronounced "DAY-tuh" instead of "DA-tuh", please specify during script submission. I will ask you about words I am unsure of. If a re-cut is requested because I was not made aware of local or preferred pronunciation, 25% of the agreed-upon rate for production will be billed for the additional recording.
I am happy to follow any direction you wish to give to guarantee quality. If I misinterpret your direction, there is no fee for an additional recording to correct my mistake. If you change your direction after a recording has been accepted, an additional fee of 25% of the agreed-upon rate for production will be billed to record it in accordance with the revised direction. Similarly, a post-production script revision will incur a 25% fee.
If size permits, files or Dropbox links to the files will be delivered via email. To transfer larger files, you will be given login credentials for TS Narrations’ FTP server. From there, the recording(s) can be downloaded using any open-source FTP client.